The knives are out for the TSB chief after its technology fiasco. Just how long can he hang on to his job? A class action lawsuit is possible. Keith Oliver, head of international at the law firm Peters & Peters, said: “If you can show that all these people have suffered as a result of the failure of TSB’s systems, then you could well get claims aggregated in a class action. “You would have to show the bank had failed in a proper standard of contractual care for its customers.” Read more.